Vijay’s professional career spanned over 35 years, where he served last at NIIT Technologies Limited, as Senior Vice President – Head of Strategic Initiatives, Consulting and Advisory Services. He had also been their Chief Innovation Officer, Head of e-Business Consulting, Global Head of Retail Practice, and Head of Quality during his 26-year career with them.

He graduated as a mechanical engineer in 1981 and started his career with Unilever in India, designing and building high-speed packaging machines.

Passionate about Design Thinking and its application to real life issues, Vijay consults and facilitates its application in business, and teaches it in executive programs and in EMBA, MBA, and undergraduate engineering programs.

He teaches design thinking, problem solving and consulting skills at business schools and universities in India. He is visiting Professor of Design Thinking at Hult International Business School at its Shanghai campus. He facilitates in-company executive workshops and mentors building of in-house capability for product and service design thinking, managing and nurturing innovation.

Consulting and facilitating clients in promoting innovation and managing change he leverages the principles and tools of design thinking, adapting them to the context. Of special interest to him are employee engagement and customer engagement strategies, creation and improvement of human-centred products and services, and elimination of process complexity to deliver memorable experiences.

Vijay’s consulting engagements over two decades span industries ranging from financial to industrial goods, healthcare to hospitality, airlines to automotive, and increasingly, start-ups.

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